Build and revise custom forms using an internal no-code form-building tool.
Understand client requirements and configure forms to map to existing platform fields.
Communicate with clients through Zendesk and provide support and training.
Truelogic is a leading provider of nearshore staff augmentation services, delivering top-tier technology solutions to companies of all sizes. The company has a team of over 600 highly skilled tech professionals based in Latin America, fostering a dynamic and values-driven culture.
Provide customer support via chat for a leading European brand, handling inquiries about products and their lifecycle.
Manage written communication channels to deliver clear, accurate, and timely responses.
Analyze customer issues and identify appropriate solutions to ensure high service quality.
Sutherland is a global Customer Experience Management provider that helps companies optimize processes through innovative technology and solutions. With over 2,000 employees in Bulgaria alone, the company offers a collaborative, international environment and comprehensive training.
Serve as a primary support resource for locum tenens providers, building trusted relationships and resolving issues.
Collaborate with internal teams including Recruitment, Account Management, Billing, and Legal to address challenges.
Identify recurring problems and recommend improvements to enhance the provider experience and operational efficiency.
The company is a healthcare staffing firm that places locum tenens physicians and advanced practice providers. It fosters a collaborative, fast-paced environment with a focus on provider experience.
Manage dozens of simultaneous MVR projects at once, tracking status, deadlines, and next steps for each.
Prepare, submit, and track state paperwork required to initiate and maintain MVR access on behalf of customers.
Serve as the primary point of contact with our external vendor partner, coordinating requests and resolving issues as they arise.
Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. Motive serves nearly 100,000 customers across a wide range of industries including transportation, logistics, construction, and more.
Provide administrative and client support for assigned accounts and client service teams.
Communicate with clients via email, video, and phone to address inquiries and coordinate projects.
Maintain accurate account records, prepare materials, and track follow-up items to ensure timely completion.
Disruptive Advertising helps businesses improve marketing performance through data-driven digital advertising and strategy. The team values collaboration, accountability, continuous improvement, and thoughtful communication.
Provide timely, professional assistance to clients and maintain accurate records of interactions.
Coordinate follow-up activities and resolve service requests efficiently across internal teams.
Manage multiple priorities in a remote environment while ensuring a positive customer experience.
Envisio is a strategy and performance management software company that helps public sector organizations turn strategic plans into measurable results. They support a distributed team with remote work opportunities across Canada and foster a collaborative and supportive work environment.
Updates patient accounts with information received from hospitals and follow-up with Contact Specialist.
Accesses client connections/computer system to obtain information required to update accounts.
Performs special projects or tasks as assigned and assists IT in resolving access issues.
Revecore helps hospitals recover the revenue they've earned through specialized expertise and proprietary technology. Trusted by over 1,300 hospitals across 48 states, they have built a supportive and innovative workplace where people support one another.
Accurately handle increasingly complex client service requests at initial point of contact using multiple administrative systems.
Dedication to maintaining service levels, quality, and productivity standards.
Support other business areas such as Call Centre, Distributor Services, and Technical Support.
Manulife is a leading international financial services provider helping people make decisions easier and live better. They are a large global company with a diverse workforce committed to inclusion and innovation.
Process and validate energy rebate requests through data entry.
Consistently meet key performance indicators, including 90% production standards and 99% accuracy.
Contribute to process improvements and maintain professionalism in a team-based environment.
CLEAResult leads the transition to a sustainable, equitable, and carbon-neutral energy-efficient future. As the largest provider of energy solutions in North America with offices in over 60 cities, we foster a people-first culture built on trust, accountability, and transparency.
Track repairs, returns, and service questions from first contact through resolution.
Own the support queue across email, chat, and phone.
Maintain accurate client records in CRM.
Veta Virtual provides virtual customer care and support services for luxury brands. They are a mission-driven company with a supportive culture and a fully remote team.